AddressAzaiba, Sultanate of Oman

Food Allergens Policy

INTRODUCTION
  • All food and beverages served to customers and staff should be allergenically safe and not compromise health in any way.
  • The aim of this policy is to provide instructions on storage, handling, cooking and service of food, and be able to provide information on the 14 allergens contained in all food and beverages served or sold to customers or staff.
PURPOSE AND RATIONALE
  • The aim of this policy is to provide instructions on training, storage, handling and cooking of food in order to prevent incidents.
  • Company must be able to provide information to customers and staff about the presence or use of any of 14 specified allergens as ingredients in any of the items served to customers and staff upon request.
RESPONSIBILITIES
  • Top Management
  • Food Safety Team Leader
  • Food Safety Team
  • Primary Food Handlers
  • Secondary Food Handlers
  • Company must be able to provide information to customers and staff about the presence or use of any of 14 specified allergens as ingredients in any of the items served to customers and staff upon request.
DEFINITIONS
Allergens

The EU Food Information to consumers regulation lists 14 Allergens in the legislation namely:

  • Cereals containing gluten
  • Wheat
  • Oats
  • Rye
  • Barley
  • Spelt
  • Pistachio
  • Macadamia
  • Eggs
  • Milk (including lactose)
  • Fish
  • Peanuts
  • Soya
  • Brazil nuts
  • Nuts
  • Almonds
  • Hazelnuts
  • Walnuts
  • Cashews
  • Pecan
  • Celery
  • Mustard
  • Sesame seeds
  • Khorasan wheat / Kamut
  • Crustaceans (eg. prawns, crabs, lobster)
  • Sulphur dioxide (where added at >10mg/kg or 10ml/L in the finished product)
  • Lupin
  • Molluscs (e.g. clams, squid, oysters, scallops)
TRAINING
1) Primary Food Handlers

A primary food handler is a person who is directly involved in the process of preparing and handling raw and cooked items, or who is responsible for ensuring food is safe to eat. Within S J Abed & Al Sulaimi Catering Group LLC, the following personnel are examples of who would be categorized a primary food handlers: -

  • Chefs
  • Butchers
  • Hygiene Officer
  • All Catering Staff

All primary food handlers must pass the Food Allergen training. Food Allergen training is also contained within the Level 2 Award in Food Safety and Hygiene. All primary food handlers must gain a Level 2 Award in Food Safety and Hygiene Certificate and also undertake the Allergen awareness training.

2) Secondary Food Handlers

Secondary food handler is a person who is involved in the process of transporting prepared food and or serving prepared food and drinks. All secondary food handlers must undertake a Secondary Food Handling course every 3 years which will include Allergen training. Within S J Abed & Al Sulaimi Catering Group LLC, the following personnel are examples of who would be categorized a secondary food handler:

  • Drivers
APPLICATION OF GENERAL PRINCIPLES
1) Procurement and Purchasing of Food

Food will be purchased from suppliers who provide product specifications including the full ingredient lists that include the allergens. Alternatively, the information on the food labels will also provide information surrounding the allergens. Any substituted or alternative item must be recorded on the Allergen Ingredient Log.

2) Safe Storage and Preventing Cross- Contamination

Once the allergen contents of all ingredients are known and logged, safe storage practices must be used to avoid the cross contamination of foodstuffs: for example, sugar could be contaminated by other allergens in the environment if stored near wheat flour and milk powder. Food items need to be kept in sealed containers and accessed using clean utensils to minimize the risk of cross contamination. Where possible store allergenic ingredients e.g. nuts, peanuts, sesame on bottom shelves to prevent them falling into other foods.

The safe storage of ingredients should be included as part of the food safety management system and staff trained accordingly. Separate toaster to be purchased for gluten free bread (toast) only, ensures storage and usage is appropriate to avoid cross contamination.

3) Sharing the Allergen Information with Customers

Costumers must be advised that the information is readily available upon request.

4) Advising the Customers

For customers – a statement on all menus ‘Please Note: You must inform the staff if you know you have an allergy’ should be displayed.

5)Supplying the Information

The Allergen information must be in a form accessible to the staff member to enable them to provide the information to the costumer accurately and consistently. It must be clear and conspicuous, not hidden away, easily visible, and legible.
S J Abed & Al Sulaimi Catering Group LLC uses the following methods:

  • By verbal communication from an appropriate member of staff.
  • Through the information on Menu.
  • Labels on pre-packed food and drink.
6) Staff Food

Food for personal consumption should be stored in a separate fridge. All such food should be named and dated. Food should not be stored in the staff fridge for more than 24 hours. Any out of date food will be disposed of.

MONITORING COMPLIANCE AND EFFECTIVENESS
  • This policy will be announced through briefing the staff. Staff with specific duties surrounding food preparation and service will be briefed surrounding the contents of the policy at local induction.
  • Monitoring and evaluation will be in accordance with the S.J.Abed & Al Sulaimi Catering Group LLC policy and procedures in the FSMS.
  • All shortfalls identified will be recorded in the Action Plan part and managed to completion by the FSTL or Food Safety Team.
  • All results will be monitored at the S.J.Abed & Al Sulaimi Catering Group LLC premises.
  • All learning from audit will be shared within the S.J.Abed & Al Sulaimi Catering Group LLC.